Frequently Asked Question!
How often do you ship?
Orders are processed within 1–2 business days. Delivery within Jamaica typically takes 1–2 business days, depending on your location.
Is DermaCraze for sensitive skin?
Yes. Our formulas are crafted with gentle, effective ingredients. If you have extremely sensitive skin, we recommend doing a patch test before full use.
are your products natural?
our products are plant based, We use a blend of science-backed actives and safe, skin-loving ingredients to deliver real results without harsh chemicals..
Is your products tested and approved?
Obsoletely, most of our products are tested and approved by Scientific Research Council (SRC)
How long before I see results?
Most customers begin noticing improvements in 7–14 days, with more visible results after 3–4 weeks of consistent use..
Can I use DermaCraze products with my current skincare routine?
Absolutely. Our products pair well with most routines. Avoid mixing with harsh exfoliants unless guided by a skincare professional.
What if my products got damaged during shipping?
Contact us @dermacraze.com within 48 hours with a photo or video, and we’ll take care of it immediately.
what if I purchase products then changed my mind, will I get a refund?
All sales are final
Do you offer consultation and is it free?
definitely, we offer consultation free of charge
can men use your products?
yes, our products are safe for both men and women